NEWSROOM
AI Will Make Shopping Easier — But That’s Why Top Brands Should Remain Human
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The Consulting Firm Behind How The World's Wealthiest Clients Are Treated Just Had A Record Year
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The AHA Group designs and implements all the Customer Experiences for Watches of Switzerland Group's new flagship Rolex Boutique in London.
95% of Businesses Fail at This One Thing — Fix It Before It Costs You Customers
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Explosive Growth & Global Expansion Spurs Antonia J.A. Hock & Associates to Rebrand & Restructure as The AHA Group
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Antonia J.A. Hock to Discuss Her Unique Leadership Style at Luxury Roundtable's Luxury Women Leaders
Antonia Hock to Speak at The Luxury Roundtable Women Leaders Summit
Antonia Hock to Keynote on Creating Unique Customer Experiences at The CSSA Napa Conference 2024
Antonia Hock Keynote at The CSSA Nappa Self-Storage Owners Conference 2024
Antonia Hock Recognized as The Most Transformational Women Leader of the Year
Antonia J.A. Hock Named Transformational Leader of the Year 2023
Antonia Hock to Discuss The Future of Luxury at Keller Williams Luxury Symposium 2023
Opening Keynote at KW Luxury Symposium Press Release
Antonia Hock to Discuss Future of Multifamily Brand Strategy at Zonda’s MFE Conference
Zonda Multifamily Executive Conference Press Release
Antonia J.A. Hock Named one of the 23 Most Influential People in Customer Service
Klaus: People Changing the Customer Experience (CX) Industry 2023
AH&A Expands Global Footprint & Business Offerings with The Launch of Two New Consulting Practices.
Antonia. J.A. Hock & Associates Expands Consulting Practices Press Release
Antonia Hock To Present the Opening Keynote on The Future of Leadership in Healthcare for AAPL 2023.
The American Association for Physician Leadership® (AAPL) Press Release
Antonia Hock To Discuss The Future of Consumer Behavior at Builder 100 Summit.
Zonda Builder 100 Leadership Summit Press Release
ALM First Announces Antonia Hock as Keynote Speaker for 2022 Financial Forum.
ALM First Press Release
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Lessons from Hospitality: Healthcare Learnings in Innovating in Leadership & Patient Experience
American Association of Physician Leadership (AAPL)
Creating the Magic: Forecasting the Luxury High-Rise Experience
Livabl
Leadership Lessons Healthcare Can Learn from the Hospitality Industry
Sound Practice Podcast (AAPL)
3 Questions with Antonia J.A. Hock
Multifamily Executive Magazine Interview
​​Antonia Hock: Global Speaker, Thought Leader & Expert in Customer & Employee Experience.
Evoke Greatness Podcast
How to Lead Through Chaos, with Antonia J.A. Hock!
Brilliantly Resilient Podcast (Episode 140)
Interview Sessions with Antonia J.A. Hock (Episode 202).
Always Better than Yesterday with Ryan Hartley | A Podcast for Heart Centered Leaders
Weaving, Disruption, and Purpose (with Antonia J.A. Hock).
The Combustion Chronicles Podcast (Episode 79)
Making the Shift from Entrepreneur to Leader with Antonia J.A. Hock.
Barron's Advisor Podcast
Burnout at the Top: Why we must Focus on the CEO Experience
The CEO Magazine
Going Big and Facing Challenges (with Antonia Hock)
The She-Suite Podcast
Why Experience-First Entrepreneurs Win Consumers
Entrepreneur
The Best Ways to Deal with Angry Customers
The Wall Street Journal
sHeroes: How Antonia Hock is Changing the Culture of Luxury
Thrive Global
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Create Indelible Human Experiences: An Interview with Antonia Hock
Adam Mendler
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Antonia Hock: How to Take Your Company from Good to Great
Medium
Global Leaders Today
Four Activities To Improve Diversity Of Thought Amongst Your Team
Women on Topp
Empowering Advice from 5 Top Female Executives on Why You Should Follow Your Dreams
Authority Magazine
Brand Makeovers: Antonia Hock on The 5 Things You Should Do to Upgrade and Re-Energize Your Brand and Image
Association of MBAs
Mindfulness can unlock resiliency and innovation in challenging times
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Fast Company
7 Soft Skills Recruiters Value During Uncertain Hiring Times
WTW
How to Boost Creativity in a Virtual Environment
Authority Magazine
How To Take Your Company From Good To Great
SHRM
Hail to the ‘Humble’ Manager
Authority Magazine
How We Can Leverage The Power Of Gratitude To Improve Our Overall Mental Wellness
SHRM
Humble Managers Improve Business Performance
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Reuters
Are you being served? Five-star tips for client relations in a masked era
Press 1 for Nick
Antonia Hock - Global Head The Ritz-Carlton Leadership Center [Customer Experience]
SWAAY
Leave Fear Behind by Doing It Scared
Be Customer Led Podcast
Antonia Hock talks Service Experience, Service Recovery Experience, and Connecting EX to CX
You Turn Podcast
How To Be More Resilient at Work with Antonia Hock
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Begin With a Conversation
Organizations contact The AHA Group to discuss how they can strengthen the experiences they create for affluent and ultra-high-net-worth clients. We invite that conversation.
Sometimes that work begins around a consulting engagement.
Other times it begins with a diagnostic, keynote, workshop, or advisory discussion.
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We welcome your inquiry through our contact page or directly to William Andrews at williama@ahaexperience.com.