Wow Moments, Memorable Experiences, and Unforgettable Adventures!
- The AHA Group
- Jan 28
- 1 min read
Day 1 of the California Self Storage Association Conference in Napa was a wonderful example of what it means to create an environment of learning, camaraderie, and fellowship across members, guests, and partners.
The team at CSSA thought of every detail with care, thoughtfulness, and an eye towards making memories. As a precursor to my keynote on 5-Star Service and 5-Star Experiences on Day 2, I was delighted to the see the conference kick off with:
⭐ Storytelling
⭐ Unexpected surprises
⭐ Relentless attention to detail
⭐ Warm welcomes, genuine care, and passion for members
Often companies forget that learning can come from exceptional experiences, organic conversations, and time spent sharing adventures and journeys. Bravo to the team at CSSA for making Day 1 about experiential learning!