ONE DAY CLIENT PROGRAMS
EXECUTIVE FACILITATION
The AHA Executive Session
Our flagship program: A bespoke one-day onsite session for senior teams working through a strategically imperative question, ambition, offering, or decision that critically impacts their HNW and UHNW clients. We design and lead the day around what the team needs to accomplish, combining rigorous facilitation with deep expertise in sophisticated clients, UHNW behavior, luxury, experience design and commercial dynamics.
We bring a global, culturally fluent and cross-industry perspective that helps clients see beyond the conventions of their own market or category. After the session, we produce a high-level summary of the day incorporating the key themes, points of consensus and action items.
SALES TRAINING
Sales Activation Workshop
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This one-day in-person sales leadership workshop is designed to activate the client’s existing sales strategy and help participants translate those concepts into stronger HNW & UHNW customer conversations and commercial outcomes.
The workshop concentrates on the application of sales strategy in real-world UHNW client and corporate buyers interactions. Participants will engage in facilitated discussions, application exercises, commercial scenarios, and practical activities designed to increase confidence, strengthen judgment, and encourage broader utilization and adoption of the client’s offerings.
WEALTH INTELLIGENCE BRIEFING
A Deeper Understanding of The UHNW Clients Driving The Business
Most organizations serving HNW and UHNW clients know a great deal about their customers financially and commercially. Far fewer have a sophisticated understanding of how this population is changing behaviorally, what is shaping their choices and expectations, and what those changes mean for the way they engage them.
The Wealth Intelligence Briefing is designed for leaders and teams whose decisions, strategies or roles directly influence HNW & UHNW client acquisition, growth, experience and retention.
The result is not simply greater knowledge of wealth. It is a stronger understanding of the client behind the wealth and better judgment about how to win, grow and retain them.
KEYNOTES
Every year, our Founder & President, Antonia J.A. Hock, conducts a small number of select keynotes. A currently popular presentation topic is:
Winning the UHNW Consumer
What It Takes to Earn Attention, Loyalty, and Desire at the Highest Levels of Wealth
Most organizations believe they understand the UHNW client. Very few are operating on the signals that actually drive decisions at this level. By the time an engagement occurs, the outcome has already been decided - not by product or service, but by a series of cues most organizations never realize they are sending.
This keynote examines how UHNW clients interpret status, form trust, assign value and expertise, and determine who and what remains relevant to them, including why many approaches still considered differentiating are now simply expected. It also covers why many traditional luxury strategies fail in this segment, and what it takes to compete when the client has already experienced the best the world has to offer.
This keynote is recommended for brands, executives, and conference audiences whose growth depends on winning and retaining HNW & UHNW clients.
Ready to Make Your UHNW Customer Experience Exceptional?
Our clients contact us with a distinct business challenge in mind - how can they strengthen the experiences they deliver to their affluent and UHNW customers, better prepare their people to engage their customers, or simply how to win and retain more UHNW customers.
Sometimes that work begins with a consulting engagement. Other times, it is a one-day executive facilitation session, sales training, wealth briefing, or an UHNW keynote.
​We welcome your inquiry through our contact page or directly to William Andrews at williama@ahaexperience.com.