ONE DAY EXECUTIVE FACILITATION
The AHA Executive Session
Our flagship program: A bespoke one-day onsite session for senior teams working through a strategically imperative question, ambition, offering, or decision that critically impacts their HNW and UHNW clients. We design and lead the day around what the team needs to accomplish, combining rigorous facilitation with deep expertise in sophisticated clients, UHNW behavior, luxury, experience design and commercial dynamics.
We bring a global, culturally fluent and cross-industry perspective that helps clients see beyond the conventions of their own market or category. After the session, we produce a high-level summary of the day incorporating the key themes, points of consensus and action items.
We are particularly good in working through ambiguity: we help teams get to the heart of what matters, challenging assumptions and introducing new thinking without arriving with a predetermined answer. Our role is to strengthen and extend the expertise already in the room, helping internal teams sharpen their thinking, navigate different perspectives and arrive at outcomes they genuinely own.
Typical Client Objectives Include
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Creating alignment around an important program, ambition or direction.
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Structuring a strategically important executive conversation.
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Exploring or shaping a new idea, opportunity or initiative.
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Defining principles, priorities or creating a shared point of view.
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Working through competing perspectives and / or trade-offs.
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Bringing outside expertise to strengthen and sharpen internal thinking.
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Establishing strategic direction and consensus before a larger body of work begins.
CLIENT EXAMPLE
​​An Ultra-Luxury Fashion House
Our client brought The AHA Group into a senior leadership conversation about the future of its VIP bespoke appointment experience. We facilitated a one-day executive workshop to create a shared language and governing principles for the experience, then returned within days to present the resulting strategic conclusions and recommendations. The work gave leadership an external, cross-industry UHNW perspective on an important brand experience and created the foundation for broader discussions around their global VIP appointment experience.
Ready to Make Your UHNW Customer Experience Exceptional?
Our clients contact us with a distinct business challenge in mind - how can they strengthen the experiences they deliver to their affluent and UHNW customers, better prepare their people to engage their customers, or simply how to win and retain more UHNW customers.
Sometimes that work begins with a consulting engagement. Other times, it is a one-day executive facilitation session, sales training, wealth briefing, or an UHNW keynote.
​We welcome your inquiry through our contact page or directly to William Andrews at williama@ahaexperience.com.