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What's New in the World of Experience
A collection of posts from our founder on all things experiential.


Rant incoming.
Everyone’s talking about how to fix luxury. A new idea here. A bold new trend there. A carousel of “what brands should do next.” And look, there’s value in examining ideas and debating the future of the category. But here’s what I think every time I read one of those posts: Most of those voices have never been responsible for a nine-figure or larger P&L. They’ve never stood before a board and had to atone for a miss. They’ve never bet their job, and their reputation, on the o

The AHA Group
2 minutes ago2 min read


Vision doesn’t happen in strategy decks.
It happens in airports, in boardrooms, and in those quiet, late-night hotel moments when a leader finally decides to build something no one else has had the courage to attempt. I’ve been on the road for six weeks. I love hand-picking client projects to lead myself, and these currently include fascinating projects underway in Seoul, Dubai, California, Geneve, and The Kingdom. Five industries, five transformations, each centered on a single question: What does it take to serve

The AHA Group
4 minutes ago2 min read


The question hung in the air before the first course even arrived:
“Are we creating something truly distinctive or just executing someone else’s formula better?” We were discussing an industry plagued by copy-cat behavior where the product is commoditized. Moments later the conversation turned to real estate, and a well-respected real estate millionaire at the table leaned in and said, “Antonia, I could swap the name on my building tomorrow, and my life wouldn’t change an inch.” He wasn’t exaggerating. The ultra-luxury Branded Residential la

The AHA Group
7 minutes ago2 min read


If you’re targeting UHNW clients....
.... and think the market has a winning formula on how to do so – you may have already lost. Building offerings for UHNW is not a marketing exercise. It’s a strategic architecture. And right now, most brands are replicating legacy models instead of focusing on where the UHNW space is going. I’m currently leading a fascinating project with a company that understands this. This is a brand with real heritage, deep resources, and the courage to think differently about how they en

The AHA Group
10 minutes ago2 min read


Luxury endures on the strength of its Edge Integrity....
... the intersection between rarity and relevance. Every era of luxury ends when its leaders fail to defend it. Every brand has edges: these define how far you’ll go for growth and what you’re willing to sacrifice to keep the brand’s core meaning intact. But most brands blur them. They democratize their icons. Dilute their voice for "relevance". They sacrifice genuine connection in the name of efficiency. And then they wonder why they are fading or struggling or simply becomi

The AHA Group
13 minutes ago1 min read


“Luxury is Personal.” That’s Park Hyatt’s new global campaign.
And in 2025, it’s akin to declaring that water is wet. This isn’t strategy. It’s nostalgia. Personalization has been the vocabulary of luxury for decades. It’s the language every serious brand has already spoken, scaled, and saturated. From boutique houses to global icons, the concept has been polished so thoroughly it’s lost its edge. So when Hyatt presents it as revelation, it doesn’t feel visionary. It feels like déjà vu. Luxury has always been personal. The question isn’t

The AHA Group
15 minutes ago2 min read


I spent the last two-and-a-half weeks on international business travel....
... and still found three dawns to disappear into the mountains. Three solo days. Nearly 50 miles. More than 23,000 feet of vertical. Three to four summits each day. I like to stack nearby peaks and test both endurance and recovery. Instead of early meetings, I drove off-road to remote trailheads. No teams. No cameras. No noise. Just endurance meeting elevation. My favorite combination. I don’t climb for adrenaline. I climb for perspective: the same thing I chase in the work

The AHA Group
19 minutes ago1 min read


Have you ever been to a beautiful dinner that changed absolutely nothing for you?
We’ve all done it. The food is fantastic. The ambiance is stunning. The service is impeccable. But the meal is…. instantly forgettable. Or worse: Forced. A restaurant leaning on theater to disguise the fact that there’s no real experience underneath. In luxury, those tricks might feel novel for a month, but they have no staying power. That’s the epidemic right now: flawless service with zero impact. Too many brands confuse service with experience. Or mistake extravagance for

The AHA Group
22 minutes ago2 min read


The best in luxury can be explained in one word.
Not choice. Not exclusivity. Not rarity. One word: Primacy. The brands that dominate aren’t just admired or respected. They occupy first position in a client’s emotional hierarchy. Primacy means you aren’t one of many. You are the one. 🔹 The first name that rises to mind. 🔹 The automatic reference point. 🔹 So embedded in memory and meaning that every other option feels like comparison shopping. Yet many luxury companies are content to sit in the “consideration set.” They d

The AHA Group
24 minutes ago1 min read


At the very top, luxury isn’t visibility. It’s invisibility.
When your name, face, and fortune are endlessly indexed, published, and pursued, what becomes priceless is the ability to vanish. To exist beyond the algorithms. To live where no spotlight can follow. But disappearance creates a different hunger: community. Because at this level, the rarest privilege isn’t another profile, another award circuit, or another publicized “can’t-miss” summit. It’s to belong somewhere private. To be among peers who’ve also stepped off the grid. And

The AHA Group
28 minutes ago2 min read


Every entrepreneur loses sleep over one question: how to grow.
As a girl, I pictured crossing the world on my horse, Fiddle. Today, the journey looks different: ideas turned into intellectual property, execution with global scale, and client outcomes that set new standards. These forces have fueled our expansion across continents, earned us Business Growth of the Year at the Innovation & Excellence Awards - and delivered the only growth that matters: the kind our clients achieve, reshaping markets, redefining loyalty, and setting the ben

The AHA Group
30 minutes ago2 min read


So many luxury brands mistake time for the rarest currency in luxury.
It isn’t. Time is managed by gatekeepers. Attention is ungovernable by others, and that’s what UHNW clients protect most. In fact, across luxury, attention is the ultimate measure of engagement. And in an industry drowning in noise, we’re seeing the rise of luxury’s attention deficit. I once watched two moments unfold back-to-back at an art auction: 🔹 A $20 million painting crossed the block. The room barely blinked. A polite round of applause, and eyes went back to phones.

The AHA Group
33 minutes ago2 min read


Today, thirty billionaires and centi-millionaires stepped into an event...
.... we spent six months re-engineering - designed to break the tired UHNW corporate event blueprint wide open. How the old model presents itself (and how we rewrote it): 🔹 The old model centers event design on “exclusive access”. But this audience already lives behind the velvet rope. Rare access is routine and holds no weight. We built experiences that move beyond access - anchored in meaning, depth, and enduring value. 🔹 The old model promises “impeccable five-star servi

The AHA Group
36 minutes ago2 min read


If you think personalization is your innovation strategy, you’ve already lost the UHNW client.
I still hear brands talk about personalization like it’s progress - but in this space, it’s proof that you are already way behind. In...

The AHA Group
Sep 141 min read


Emotional Capital is Everything in Luxury.
A luxury client built everything around innovation. But their true competitive moat came from somewhere entirely unexpected. The...

The AHA Group
Sep 141 min read


Formula 1. Art Basel. Monaco.
Once mythic. Now manufactured. Ultra-luxury’s fatigue is showing. They’ve become the “holy trinity” of luxury activations: the default...

The AHA Group
Sep 142 min read


Elevating Tech's Global Executive Briefing Centers
When a Fortune 500 Tech CEO says his goal isn’t another product demo but to make customers question their own service standards, you know...

The AHA Group
Sep 142 min read


This luxury auto brand lost a million-dollar order. You’ll never believe why.
When brands believe their product alone can carry the experience, they’re already eroding the bond with the customer. It’s very dangerous...

The AHA Group
Sep 142 min read


What The Ultra-High Net Worth (UHNW) Really Want
I just spent a month speaking with 40 millionaires and billionaires and most luxury brands should be terrified. These are the clients...

The AHA Group
Aug 182 min read


The Two Silent Killers of Luxury
Luxury is facing its reckoning — and it’s not just about the economy. Two forces are quietly killing some of the world’s most iconic...

The AHA Group
Aug 182 min read
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